Privacy Policy

Last updated: 2026-06-13

CueForge ("we", "us") is a browser-based subtitle tool. This policy explains what data is and isn't handled when you use CueForge at cue-forge.com. It is not legal advice.

Your subtitle files never leave your device

All subtitle parsing, conversion, quality-checking, repair and re-syncing happens locally in your browser. Files you open — and any audio or video you attach for auto-resync — are processed entirely on your machine and are never uploaded, transmitted, or stored on any server.

The only network requests

To be precise, CueForge makes a small number of network calls that never include your content:

• Licence validation (Pro). When you activate or refresh a Pro licence, your licence key is sent to our licensing endpoint (and, via it, to our payments provider) to confirm the subscription is active. No subtitle, audio or video data is included.
• Cookieless analytics. We use privacy-first, cookieless web analytics to count aggregate page views and referrers. It does not set cookies, does not track you across sites, and does not collect personal information.
• App updates. If you install CueForge as an app (PWA), it may check for updated application files.

Payments & licence data

Purchases are handled by our payments provider (Lemon Squeezy), acting as the merchant of record. They collect the billing details needed to process your subscription and issue your licence key under their own privacy policy. We receive your licence status and the email associated with your subscription for support and access purposes.

Local storage

CueForge stores your licence key and its cached status in your browser's local storage so Pro stays unlocked between sessions. You can remove it at any time from the License panel, or by clearing site data.

Your rights & contact

Because we don't collect your content and hold only minimal licence data, there is little personal data to access or erase. For questions, licence or data requests, contact us at [email protected].